Families

I’m helping someone I care about

You can arrange the visit. They stay in charge.

You don’t have to be the only person they can call for technology help.

An older adult using a laptop at a table.
They stay in charge.

Help without taking over.

You can arrange the visit. They choose what we work on. They stay in charge of the device.

We do not replace you. You can be in the room, on a call, or give them space to practice one-to-one.

Worried about a strange text, email, or phone call? We’ll slow it down together. They stay in charge of the next step.

What you can count on

  • We never ask for your banking password or gift cards.
  • When a password is needed, you enter it yourself whenever you can.
  • We explain before we touch the device.

After the visit

With permission, we can send a short recap of what you practiced — so the next question is easier for everyone.

What a visit costs

On-site personal help for you or someone you care about. Not a community program.

$75 · $50

House Call $75 first 30 minutes. $50 each additional 30.

Most people can start with one goal. If we think you’ll need more time, we’ll talk about it before continuing.

You are never locked into a package or membership.

We’ll always discuss cost before your visit. No surprise charges.

We’ll confirm cost before any visit. Payment is after.

Request a Visit

Call TEI