House Call
$75
First 30 minutes, on-site with you.
Personal Help
Personal Help
We come to you. You don’t need the technical words.
Someone comes to you. You tell us what you’re trying to do. We walk through it together until you can do it yourself.
Everyday situations
Photos & video
Send the photo. Keep the clip. Sit in a video call.
Passwords
Get into the account you meant to open.
Scams
Slow down a message that does not feel right.
Telehealth
Join an appointment on the device you already have.
Phone & tablet settings
See the screen. Hear the sounds. Change one setting that matters.
Email & everyday apps
Open the message. Use the app you meant to use.
Not sure what the problem is?
You don’t need to know the technical words. Just tell us what you’re trying to do.
How it works
- 1
Tell us what you’re trying to do
One goal is enough. You don’t need the technical words.
- 2
We walk through it together
On your device, in your space. We explain before we touch the device.
- 3
You practice until it feels yours
You practice. You can use it after we leave.
After we leave
- You ask a question without apologizing first.
- You try the same step twice and get it.
- A strange message gets a second look instead of acting right away.
What you can count on
- We never ask for your banking password or gift cards.
- When a password is needed, you enter it yourself whenever you can.
- We explain before we touch the device.
- Charge the phone or tablet you want to use. One sentence about what you want to do is enough.
What a visit costs
On-site personal help for you or someone you care about. Not a community program.
More Time
$50
Each additional 30 minutes.
Most people can start with one goal. If we think you’ll need more time, we’ll talk about it before continuing.
You are never locked into a package or membership.
We’ll always discuss cost before your visit. No surprise charges.
We’ll confirm cost before any visit. Payment is after.